Answer to Frequently Asked Questions

Before you get on board, you will certainly have something to ask us. Take a look at the FAQ and if you cannot find the answers you are looking for, contact us. The Tourist Lines team will het back to you as soon as possible

How can I book?

You have various booking methods available:

What happends in case of bad weather?

Tourist Lines will postpone the date of the tour. If the client cannot join the tour, we will refund the full amount.

Because of personal reasons, I can no longer participate in the tour, what happens in case of cancellation?

If the cancellation is made at least 7 days before the tour, we will refund the full amount, otherwise the customer loses the amount paid

Can the dog get on board?

Animals can only board with the ‘Exclusive Tour’ formula. The group excursion does not allow the presence of animals in respect of the common cohabitation and not to ‘bother’ to the other guests.

Are the tour designed for disabled?

Absolutely yes. It will be necessary to mention this at the time of booking, in order to manage the entire day in the best possible way

Is the cost of the petrol included in the price of the Tour?

The cost of fuel is included in the ‘Tour in Exclusive’ formula and in all variants of the ‘Group Tour’.

How much does one of your tours cost?

To find out the cost of each excursion, ask for a personalized quote on the appropriate page of the selected Tour.

What is the cost of the Tour Favignana and Levanzo from Trapani?

To know the cost of the excursion click on ‘Book now’, select ‘date and travellers’ and ‘check availability’

Do you need help?

Tourist Lines has created a direct line with its customers. You can use the email service or WhatsApp number to contact us and to clear up any doubts you may have.
Problems with the booking? Contact Tourist Lines, our team will guide you through the procedures, solving any issue in a short time.
Entrusted to us! Tourist Lines leads you even before navigation…

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